Shipping policy

Thank you for shopping with KSUDO. We are committed to delivering your premium fashion orders safely and on time.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

  • We deliver across India.

  • Estimated delivery time is 5–8 business days, depending on your location.

  • Delivery times may vary during festivals, sales, adverse weather conditions, or due to courier service delays.

Shipping Charges

  • We offer FREE shipping on all prepaid orders across India.

  • There are no additional shipping charges for standard delivery.

  • If any special shipping charges apply for remote or inaccessible locations, the customer will be informed before dispatch.

Once your order has been shipped, you will receive a tracking ID and tracking link via email or SMS, allowing you to monitor your shipment in real time.

Order Tracking

Once your order has been shipped, you will receive a tracking ID and tracking link via Email or SMS, allowing you to track your shipment in real time.

Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

Incorrect Address

Please ensure that your shipping address, mobile number, and email address are accurate while placing your order. KSUDO is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delayed Deliveries

While we aim to deliver every order within the estimated timeframe, unexpected delays may occur due to factors beyond our control. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team through the contact information provided on our website.

Thank you for choosing KSUDO – Premium Fashion for Every Confident Woman.