Terms of service

Last Updated: July 2026

Welcome to KSUDO. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website or purchasing products from KSUDO, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Replacement & Exchange Policy.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or use this website under the supervision of a parent or legal guardian.

3. Product Information

We strive to display our products, descriptions, colors, and images as accurately as possible. However, due to differences in screen settings and lighting conditions, the actual product color may vary slightly from the images shown on the website.

4. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Orders will be processed only after successful payment confirmation.

  • KSUDO reserves the right to cancel any order in case of pricing errors, suspected fraud, or payment issues.

5. Order Acceptance & Cancellation

KSUDO reserves the right to accept or reject any order at its sole discretion.

We may cancel an order due to:

  • Product unavailability

  • Payment failure

  • Incorrect pricing

  • Suspected fraudulent activity

  • Incomplete or incorrect customer information

If payment has already been received for a cancelled order, the amount will be refunded to the original payment method, where applicable.

6. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

While we aim to deliver orders within the estimated timeframe, delivery dates are not guaranteed and may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.

7. Exchange

KSUDO follows a Exchange Only policy.

We do not offer returns or refunds.

Customers may request an exchange within 7 days of delivery for:

  • Wrong size

  • Damaged product

  • Defective product

  • Incorrect product received

  • Manufacturing defects

An unboxing video is mandatory for all damaged, defective, or incorrect product claims.

Please refer to our Replacement & Exchange Policy for complete details.

8. User Responsibilities

You agree to:

  • Provide accurate and complete information while placing an order.

  • Keep your account information secure.

  • Not misuse the website or engage in any fraudulent or illegal activities.

9. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, text, designs, and other materials, is the property of KSUDO and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from KSUDO.

10. Limitation of Liability

KSUDO shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by the customer for the purchased product.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

12. Changes to Terms

KSUDO reserves the right to update or modify these Terms of Service at any time without prior notice. Updated terms will become effective immediately upon being published on this website.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us using the contact details provided on our website.

Thank you for shopping with KSUDO – Premium Fashion for Every Confident Woman.